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ITIL Foundation All-in-One Exam Guide

Autor: Davies, Jim

Disponibilitate: LIVRARE IN 2-4 SAPTAMANI (produsul este livrat din Marea Britanie)

SKU:
9780071841603

163,99 RON
Okian.ro este o LIBRARIE online de carte in limba engleza.
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.
ITIL(R) Foundation All-in-One Exam Guide

This comprehensive self-study guide offers 100% coverage of the latest version of the ITIL Foundation certification exam. Written by itSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions. Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam. In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam.

Covers all exam topics, including:

- ITIL fundamentals
- The service lifecycle
- Service strategy
- Service design
- Service transition
- Service operation
- Continual service improvement
- ITSM in the real world

CD ICON

Electronic content includes:

- Complete practice exams
- Videos from the author
- PDF copy of the book

Mai multe informatii
Autor Davies, Jim
Editura McGraw-Hill Education - Europe
Dimensiuni 211 x 184 x 16
Data Publicarii 01/08/2016
Format Necartonata
Numar pagini 450
Descriere RO Nota editorului: produsele cumparate de la vanzatori terti nu sunt garantate de editor pentru calitate, autenticitate sau acces la orice drepturi online incluse in produs. Ghidul examenului all-in-one Foundation ITIL (R) % acoperire a celei mai recente versiuni a examenului de certificare ITIL Foundation. Scris de ITSMF UK 2013 Trainer of the Year si ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide contine exercitii practice, exemple din lumea reala si mai mult de 300 de intrebari de examen de practica.
Aceasta este o carte in limba engleza. Descrierea cartii (tradusa din engleza cu Google Translate) este in limba romana din motive legale.
Nota editorului: produsele cumparate de la vanzatori terti nu sunt garantate de editor pentru calitate, autenticitate sau acces la orice drepturi online incluse in produs. Ghidul examenului all-in-one Foundation ITIL (R) % acoperire a celei mai recente versiuni a examenului de certificare ITIL Foundation. Scris de ITSMF UK 2013 Trainer of the Year si ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide contine exercitii practice, exemple din lumea reala si mai mult de 300 de intrebari de examen de practica.
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