Art of Miscommunication

Communication barriers, errors and mistakes lead to harm and have killed a surprising number of people – in some cases hundreds at a time. Hurt feelings, frustration, and missed opportunities are every day occurrences. Learn to watch for communication traps, gaps and cow pies and what to do to avoid them.

Barierele de comunicare, erorile si greselile duc la rau si au ucis un numar surprinzator de oameni - in unele cazuri sute la rand. Sentimentele de ranire, frustrarea si oportunitatile ratate apar in fiecare zi.