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IT Support Handbook

Autor: Halsey, Mike

Disponibilitate: LIVRARE IN 3-5 SAPTAMANI (produsul este livrat din Marea Britanie)

SKU:
9781484251324

150,99 RON
Okian.ro este o LIBRARIE online de carte in limba engleza.
Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place.
Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive.

What You'll Learn
Manage reporting, and keep a record of issues that occur


Provide effective remote support for users away from home or working in another office


Use error and system reporting in Windows to obtain high-quality, relevant information


Spot patterns in user behavior that may be causing difficult-to-diagnose problems


Be familiar with best practices to make you a better support professional



Who This Book Is For
IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.

Mai multe informatii
Autor Halsey, Mike
Editura APress
Dimensiuni 256 x 183 x 13
Data Publicarii 04/10/2019
Format Necartonata
Numar pagini 197
Descriere RO Deveniti un profesionist in tehnologie mai eficient, invatand cum sa oferiti cel mai util suport IT utilizatorilor dvs. Veti invata cum sa rezolvati eficient si eficient orice tip de problema, inclusiv sisteme de operare, software si hardware.
Aceasta este o carte in limba engleza. Descrierea cartii (tradusa din engleza cu Google Translate) este in limba romana din motive legale.
Deveniti un profesionist in tehnologie mai eficient, invatand cum sa oferiti cel mai util suport IT utilizatorilor dvs. Veti invata cum sa rezolvati eficient si eficient orice tip de problema, inclusiv sisteme de operare, software si hardware.
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Recenzati:IT Support Handbook
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