100 Practical Ways to Improve Customer Experience

Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.

Transformati-va afacerea imbunatatind experienta clientilor pe intregul lant valoric end-to-end cu acest ghid practic, care include 100 de sfaturi si studii de caz de la marci precum Amazon, AirBnB si Uber.