Building Trust and Constructive Conflict Management in Organizations

This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management.

Aceasta carte prezinta cele mai recente perspective teoretice si metode practice de interventie pentru a (re)construi increderea intre management si angajatii organizati din organizatii. Accentul sau este pus pe managementul increderii si al conflictelor la nivel organizational intr-un context de relatii industriale: cel al reprezentantilor angajatilor si al managementului.