Business Process Management Cases Vol. 2

Each case takes a holistic approach and by doing so, each chapter recognizes that BPM in practice is a multidimensional endeavor covering strategy to operations, systems and infrastructure, governance and culture, models and running processes.This volume also introduces a new device to plan and scope BPM initiatives: the BPM Billboard.

Fiecare caz are o abordare holistica si, facand acest lucru, fiecare capitol recunoaste ca BPM in practica este un efort multidimensional care acopera strategia la operatiuni, sisteme si infrastructura, guvernare si cultura, modele si procese de rulare. Acest volum introduce, de asemenea, un nou dispozitiv pentru planificarea si domeniul de aplicare initiative BPM: BPM Billboard.