Conflict Management and Leadership Development Using Mediation

Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organisational development in higher education. This workbook offers conflict management strategies, models, and processes to support college and university personnel in recognising and managing conflicts.

Medierea ca metoda de interventie de utilizat in managementul conflictelor poate fi productiva pentru construirea capacitatii de conducere si dezvoltarea organizationala in invatamantul superior. Acest registru de lucru ofera strategii, modele si procese de gestionare a conflictelor pentru a sprijini personalul universitar si universitar in recunoasterea si gestionarea conflictelor.