Conflict Management and Leadership for Managers

A comprehensive, inclusive, and practical guide to preventing and managing every common source of conflict and dispute at work, whether involving leaders, managers, employees, customers, vendors, or regulators.

Un ghid cuprinzator, cuprinzator si practic pentru prevenirea si gestionarea oricarei surse comune de conflict si dispute la locul de munca, indiferent daca implica lideri, manageri, angajati, clienti, furnizori sau autoritati de reglementare.