Diversity Competence

In this book, interpersonal communication forms the point of departure. The authors describe what diversity competence entails: which processes and skills are relevant in a 'superdiverse' world. They demonstrate how the TOPOI model offers an inclusive approach to analysing and addressing potential miscommunication.

In aceasta carte, comunicarea interpersonala formeaza punctul de plecare. Autorii descriu ce presupune competenta de diversitate: ce procese si abilitati sunt relevante intr-o lume ,,superdiversa".