Experience-Centric Organization, The

Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers.

Este organizatia dumneavoastra pregatita pentru urmatoarea paradigma a experientei clientilor sau veti ramane in urma? Aceasta carte practica va va face un castigator pe o piata condusa de experienta, permitandu-va sa dezvoltati oferte dorite si servicii remarcabile pentru a atrage clienti fideli.