Guide to Oral Communication in Veterinary Medicine

Good communication skills provide better clinical outcomes and help avoid minor and major mistakes. The book covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways and sample scripts between vet and client.

Abilitatile bune de comunicare ofera rezultate clinice mai bune si ajuta la evitarea greselilor minore si majore. Cartea prezinta de ce sunt importante abilitatile de comunicare, structura comunicatiilor tipice si abordarile sugerate, caile de comunicare specifice veterinare si scripturile esantion intre veterinar si client.