Hotel Operations Management

Explore the current best practices and strategies in hotel operations, in this textbook for upper-level undergraduate and postgraduate students, with an emphasis on crisis and resiliency management in response to recent significant changes in the industry.

Explorati cele mai bune practici si strategii actuale in operatiunile hoteliere, in acest manual pentru studentii de licenta si masterat de nivel superior, cu accent pe gestionarea crizelor si a rezilientei ca raspuns la recentele schimbari semnificative din industrie.