Improving Quality Management with Six Sigma

Takes the novel approach that decisions can be treated as products - and one improves decisions by improving the processes that produce them. This book provides a fundamental introduction to the concepts of lean enterprise and Six Sigma to executives, personnel new to quality, and organisations interested in introductory information on quality and process improvement.

Adopta abordarea noua conform careia deciziile pot fi tratate ca produse - si se imbunatateste deciziile prin imbunatatirea proceselor care le produc. Aceasta carte ofera o introducere fundamentala la conceptele de intreprindere slaba si Six Sigma pentru directori, personal nou la calitate si organizatii interesate de informatii introductive despre imbunatatirea calitatii si a proceselor.