Innovative Priority Mechanisms in Service Operations

This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy.

Aceasta carte prezinta cele mai avansate si recente cercetari teoretice privind mecanismele inovatoare de prioritate in cadrul serviciilor. Acopera subiecte de ultima ora privind inovatiile in servicii, cum ar fi line-sitting, service-position-trading, programe de prioritate pentru recomandari, queue-scalping, prioritatea bazata pe distanta si politica dinamica de prioritate.