Managing Information Technology Outsourcing

For decades outsourcing has been a major international phenomenon in business. Information Technology represents a unique case for outsourcing both in terms of benefits and potential pitfalls. Accessible and cutting-edge, this book provides a practical perspective on this important and far-reaching challenge in IT management.

Timp de decenii, externalizarea a fost un fenomen international major in afaceri. Tehnologia informatiei reprezinta un caz unic pentru externalizare, atat din punct de vedere al beneficiilor, cat si al potentialelor capcane.