Million Dollar Greeting

Interviews and case studies with nine top business leaders reveal how extraordinary customer service brings high profit, brand loyalty, and a vibrant workplace, and show how you can implement their techniques in your own business. For more than twenty years, Dan Sachs has helped established and emerging businesses use hospital

Interviurile si studiile de caz cu noua lideri de top de afaceri dezvaluie cum serviciul extraordinar pentru clienti aduce profit ridicat, loialitate fata de brand si un loc de munca vibrant si arata cum le puteti implementa tehnicile in propria afacere. De mai bine de douazeci de ani, Dan Sachs a ajutat companiile consacrate si emergente sa foloseasca spitalul