Operations and Process Management

Master core principles of business operations and processes with this must-read text. Operations and Process Management, 7th edition provides the fundamental critical and practical tools for successfully managing business operations and illustrates key ideas with case studies from a diverse range of industries worldwide.

Stapaneste principiile de baza ale operatiunilor si proceselor de afaceri cu acest text de citit obligatoriu. Operations and Process Management, editia a 7-a ofera instrumentele fundamentale critice si practice pentru gestionarea cu succes a operatiunilor de afaceri si ilustreaza idei cheie cu studii de caz dintr-o gama diversa de industrii din intreaga lume.