Say What!? Communicate with Tact and Impact

The book is a guide for professionals who want to interact proactively and persuasively with those they work with, audit, or review. It describes techniques that could be used during virtual, in-person, telephone or video conferences (as opposed to emails, workpapers, and reports).

Cartea este un ghid pentru profesionistii care doresc sa interactioneze proactiv si persuasiv cu cei cu care lucreaza, auditeaza sau revizuiesc. Descrie tehnici care ar putea fi utilizate in timpul conferintelor virtuale, in persoana, telefonice sau video (spre deosebire de e-mailuri, documente de lucru si rapoarte).