Taking Charge of Organizational Conflict

Exploring the role of conflict in organizations, this book helps managers, employees, and organizations come to grips with all types of conflict. Conflict is discussed as a likely result of human interaction, and the key purpose of this program is to assist people in effectively and productively managing and taking advantage of these inevitable conflict situations. A self-contained training curriculum around which an entire organizational conflict management program can be built, this book is designed for use as a guide to harnessing and taking advantage of the enormous energy associated with conflict, and is loaded with activities designed to reinforce and build on the understandings developed and to provide plenty of opportunity to practice what has been learned.

Explorand rolul conflictului in organizatii, aceasta carte ii ajuta pe manageri, angajati si organizatii sa faca fata tuturor tipurilor de conflicte. Conflictul este discutat ca rezultat probabil al interactiunii umane, iar scopul cheie al acestui program este de a ajuta oamenii sa gestioneze in mod eficient si productiv si sa profite de aceste situatii inevitabile de conflict.