Talent Management in Hospitality and Tourism

Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective rather than a company perspective.

Recrutarea si pastrarea personalului fericit si bine pregatit este cheia succesului tuturor afacerilor care se confrunta cu clientii. Aceasta carte este prima care exploreaza acest subiect important din perspectiva individuala si personala, mai degraba decat din perspectiva companiei.