The Mediation Process

This is the fourth edition of one of the seminal works in the field of mediation and conflict resolution. The book is practical blend of theory, research, and practice with a useful how to approach to resolving disputes at various stages of development and resolution.

Aceasta este a patra editie a uneia dintre lucrarile fundamentale din domeniul medierii si solutionarii conflictelor. Cartea este o combinatie practica de teorie, cercetare si practica, cu o abordare utila a solutionarii disputelor in diferite etape de dezvoltare si rezolvare.