The Three Laws of Performance

When something at work isn't going smoothly, managers struggle with what part of the problem to tackle first. Do they start with cost reduction? What about morale? Or should they go for process improvements first? They pick the problem to work on and, depending on whether their plan makes sense, one of two things happens.

Cand ceva la locul de munca nu merge bine, managerii se lupta sa aleaga ce parte a problemei sa abordeze mai intai. Incep ei cu reducerea costurilor?