Total Quality Management

This book has been developed to provide significant information about the usage and application of the Total Quality Management (TQM) concept in a construction project environment. The content spans from the inception through to the closing of the project focusing on the TQM approach in each phase of the project.

Aceasta carte a fost elaborata pentru a oferi informatii semnificative despre utilizarea si aplicarea conceptului de Management Total al Calitatii (TQM) intr-un mediu de proiect de constructii. Continutul se intinde de la inceput pana la finalizarea proiectului, concentrandu-se pe abordarea TQM in fiecare faza a proiectului.