Who Speaks for the Customer?

The information in this book provides existing executives, managers, and those who are studying business tactics that have the proven potential to change how businesses operate, improve customer experience, and positively impact financial success.

Informatiile din aceasta carte ofera directorilor, managerilor si celor care studiaza tactici de afaceri care au potentialul dovedit de a schimba modul in care functioneaza afacerile, de a imbunatati experienta clientilor si de a avea un impact pozitiv asupra succesului financiar.