Working with Difficult People

Working with Difficult People defines nine fundamental types of difficult people and gives readers a complete system for opening lines of communication, resolving differences, and avoiding office headaches.

Lucrul cu oameni dificili defineste noua tipuri fundamentale de oameni dificili si ofera cititorilor un sistem complet pentru deschiderea liniilor de comunicare, rezolvarea diferentelor si evitarea durerilor de cap la birou.