Airline Customer Experience

Airline Customer Experience: Digitalization in Passenger Services aims to show how digitalization is transforming the way the aviation industry operates, making it more efficient, profitable, and sustainable. It presents a nuanced and kaleidoscopic view, which will be at once familiar and illuminating to readers.

Experienta clientilor companiilor aeriene: Digitalizarea in serviciile pentru pasageri isi propune sa arate cum digitalizarea transforma modul in care functioneaza industria aviatiei, facand-o mai eficienta, profitabila si sustenabila. Prezinta o perspectiva nuantata si caleidoscopica, care va fi in acelasi timp familiara si revelatoare pentru cititori.