Juran on Quality by Design

Using three case examples, one for each sector of the economy - service, manufacturing and support - this book offers a practical plan for companies to achieve strategic market driven goals by following the quality planning map.

Folosind trei exemple de caz, cate unul pentru fiecare sector al economiei - servicii, productie si asistenta - aceasta carte ofera un plan practic pentru ca companiile sa atinga obiectivele strategice ale pietei, urmand harta de planificare a calitatii.