The Basics of Process Mapping

This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.

Aceasta carte ofera indrumari practice si exemple pentru trei tipuri de harti, si anume harta relatiilor, harta proceselor interfunctionale si diagrama logica. Ajuta cititorii sa aplice eficient toate cele trei tipuri de harti pentru a face munca vizibila la nivel de organizatie, proces si post/executor.