A Public Sector Journey to Operational Excellence

This book examines the power of linking Lean government operations and purposeful public policy. When Lean process improvement principles and techniques entered the public sector after decades of proven effectiveness in private industry, it brought the same transformative potential.

Aceasta carte examineaza puterea conectarii operatiunilor guvernamentale Lean cu politicile publice cu scop precis. Atunci cand principiile si tehnicile de imbunatatire a proceselor Lean au intrat in sectorul public dupa decenii de eficacitate dovedita in industria privata, acestea au adus acelasi potential transformator.