Leadership and the Frontline Workforce

This book explains practical culture change based on engaging frontline workers and citizens in real engagements including at aluminum fabrication and bauxite refineries, social service agencies, and citizen engagement projects.

Aceasta carte explica schimbarea practica a culturii bazata pe implicarea lucratorilor din prima linie si a cetatenilor in angajamente reale, inclusiv la fabricile de aluminiu si rafinariile de bauxita, la agentiile de servicii sociale si in proiecte de implicare a cetatenilor.