This is Service Design Thinking. Basics - Tools - Cases

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book.

,,This is Service Design Thinking" introduce o abordare interdisciplinara a proiectarii serviciilor. 23 de autori internationali si chiar mai multi colaboratori online din comunitatea globala de design de servicii si-au investit cunostintele, experienta si pasiunea pentru a crea aceasta carte.